Version 05.2026 (AU/NZ)
Nintendo Co., Ltd., 11-1 Hokotate-cho, Kamitoba, Minami-ku, Kyoto, 601-8501, Japan, pictonico@support.nintendo.com ("Nintendo") respects the privacy rights of its users and recognises the importance of protecting their Personal Information. This Digital Product Privacy Policy (the Privacy Policy") provides information relating to the collection, use and privacy of Personal Information that is collected when using Pictonico!(the "Digital Product") or that you submit through or in relation to the Digital Product to us.
Nintendo complies with the Privacy Act 1988 and the New Zealand Privacy Act 2020 (the "Acts") and the Australian Privacy Principles (the "APPs") and the New Zealand Information Privacy Principles (the "IPPs") in relation to the collection, use, security of and access to Personal Information. In this Privacy Policy, "Personal Information" has the same meaning as in the Act.
If you register a licence for a Digital Product to your user account and consent to this Privacy Policy, you agree that your Personal Information is collected, processed and used in accordance with this Privacy Policy.
If you register a licence for a Digital Product to your user account and consent to this Privacy Policy on behalf of your child, you agree that the Personal Information of your child is collected, processed and used in accordance with this Privacy Policy.
Words and expressions in this Privacy Policy have the same meaning as in the End User Licence Agreement for the Digital Product.
In particular, you agree that
If you have any inquiries or opinions about the Digital Product, you can contact us via our general support email address specified on the store page of the Digital Product or in this Privacy Policy. If you address such enquiry to us, we process your email address and any other personal data you submit to us to be able to answer to your enquiry.
When the device on which your Digital Product is used is connected to Nintendo servers, we may collect and process technical information related to your device, such as MAC address, IP address, serial number or other alphanumeric codes assigned to your device, device name, OS version, network type, or user agent, as well as technical information related to the Digital Product you use, such as the client type and version.
We may also collect and process information about the settings of the device you use which helps us to optimise your experience, such as country settings and language settings.
In order to use the Digital Product, you may need to provide the preferred language, the country of residence and other preferences you wish to set for your user experience. The provision of this information is necessary to set the Digital Product according to your preferences and to provide you with language- and country-specific content.
To enable you to enjoy all features of your Digital Product, we process the data related to your activities, such as the alphanumeric codes assigned to your Digital Product and other data specific to the features of the Digital Product that you use.
We collect and further process the information in order to:
The purpose for the processing referred to in this Section 3.1 is the provision of the service you have requested and the performance of the contract with you.
We may process the collected information relating to the use of the Digital Product to prevent fraud, potentially illegal or offensive activities or to enforce our rights or the rights of other users. This includes ensuring the confidentiality of our users' personal data, preventing unauthorised access to or modifications of the Digital Product, our systems or networks, and maintaining the security of personal data. Suspicious activities can lead to accounts being reported and blocked.
We process the Usage Information for the provision of the service of the Digital Product described in Section 3.1, including its content, services and features. The purpose for the processing referred to in this Section 3.4 is the provision of the service you have requested and the performance of the contract with you.
"Usage Information" as referred to in this Section 3.4 includes all information submitted through the Digital Product as well as all information collected and processed when using the Digital Product.
The Digital Product may offer a service to send you push notifications to your device. We need your consent before we can send you push notifications. The push notifications may include the latest game information, news, customized recommendations, offers or other game-related content.
You can withdraw your consent to this processing of your information and the push notification service at any time by deactivating the authorisation you gave us in the settings of your device.
When you send an email or other communication to Nintendo, (which includes contacting us with any enquiries or opinions via the store page), we use those communications in order to process your enquiries and respond to your requests. The purpose for this processing is the provision of the service you have requested and the performance of the contract with you. If you have not entered into a contract with us when you contact us, the purpose for this processing is our legitimate interests in properly handling and replying to your enquiry.
Nintendo may disclose information about you:
Nintendo may also use third-party data processors acting in the interest of Nintendo to administer and process your information strictly in compliance with this Privacy Policy.
We will only store your information as long as necessary to fulfil the purposes for which the information is collected and processed or – where the applicable law provides for longer storage and retention periods – for the storage and retention period required by law. After that your personal data will be deleted.
In particular, if you withdraw a consent on which a processing of your personal data is based, we will delete your personal data without undue delay to the extent that the collection and processing of the personal data was based on the withdrawn consent.
Nintendo will take reasonable steps to ensure the security, integrity and privacy of the Personal Information which it collects. This includes appropriate measures to protect electronic materials and materials in hard copy.
Nintendo will take reasonable steps to assure that third parties to whom Nintendo transfers any Personal Information will provide sufficient protection of that Personal Information.
Nintendo will take all reasonable steps to ensure that your Personal Information which Nintendo collects, uses or discloses is accurate, complete and up-to-date.
You can access or correct the information you provided in the settings of your Digital Product, or by contacting Nintendo.
If you have any complaints about Nintendo's privacy practices, would like further information or would like to do any of the things listed in section 7 of this Privacy Policy please contact the Privacy Officer at Nintendo Australia Pty Limited (your local office) using the contact information below.
Nintendo will review and investigate your complaint and communicate their findings and any proposed remedial action to you.
We may update this Privacy Policy from time to time to reflect changes of our data processing activities. Therefore, please make sure that you always read the most recent version.
If you have any complaints about Nintendo's privacy practices, would like further information or would like to do any of the things listed in section 8 of this Privacy Policy please contact our Privacy Officer on the contact details below.
Our Privacy Officer will review and investigate your complaint and communicate their findings and any proposed remedial action to you.
Nintendo Australia Pty Limited, Attn.: Privacy Officer, 804 Stud Road, Scoresby, Victoria, 3179, https://www.nintendo.com/au/support/contact-us.