Effective Date: May 14, 2026
Version: EN-SEA
Nintendo Co., Ltd. (hereinafter "Nintendo"), has established this Pictonico!Privacy Policy (hereinafter "Policy") that describes the handling of your information by Nintendo through the use of the Pictonico!application (hereinafter the "Application").
In order to use the Application, you must agree to the Policy. Before agreeing to the Policy, please read all the articles of the Policy. In using the Application, you must also agree to the Pictonico!User Agreement. This Policy comprises a part of the Pictonico!User Agreement.
Please refer to the Agreement for the meaning of defined terms used in this Policy.
If you are less than the age of majority where you live, you must carefully confirm this Policy with your legal representative, such as a parent or guardian, and your legal representative must accept this Policy on your behalf. If you are accepting this Policy on behalf of a minor, only after you have read, understood and accepted this Policy may the minor use the Application. The same shall apply when this Policy changes. You also agree to guarantee the minor's due observance of this Policy and this Policy is enforceable against you as a guarantor in the event of the minor's breach.
Nintendo may collect the following types of information from you when you use the Application.
1.1 Information about You
When you use the Application, Nintendo may collect certain information you provide. This information could include some or all of the following: your country or region of residence, and your language setting.
1.2 Information Nintendo Collects When You Use the Application
1.2.1 Information about Your Device and Connection Environment
Nintendo may, from your device, collect information about your device and your connection environment, such as the product model, operating system, browser, internet service provider, device settings, version of Application, IP address, access logs, and other identifiers unique to the device.
1.2.2 Information about Your Purchases
When purchasing Paid Content in the Application, Nintendo will not directly obtain information about the purchase (payment information such as credit card numbers, account authentication information, and contact information such as billing address), since payment of Paid Content is handled by third party payment services. However, when needed, Nintendo may obtain the above information from the payment services companies after the fact.
1.2.3 Information about Inquiries
When Nintendo receives inquiries or other communications from you (including responses to questionnaires sent to you by Nintendo), Nintendo may collect information such as your name, email address, address, telephone number, the content of the inquiry.
Nintendo may use your information for the following purposes. Unless otherwise permitted by law, Nintendo will obtain your consent in advance before using your information for any purpose not related to those described in this Policy.
2.1 Providing Services on the Application
Nintendo may use your information to provide and maintain services on the Application, to protect you and Nintendo, to prevent and investigate illegal activities, and to prevent and investigate violations of the Pictonico!User Agreement.
2.2 Inquiry Handling
If you make inquiries to Nintendo about problems occurring in your use of the Application, Nintendo may use your information to resolve such problems.
2.3 Creation and Provision of De-Identified Data
Nintendo may provide your information to its third party partners to improve usability of products and services, and as a reference for developing new products and services. In this case, the information will be provided in a de-identified format, and Nintendo will prohibit any activities that would re-identify you as an individual from this information.
2.4 Creation and Provision of Statistics Information
Nintendo may use your information for statistical purposes in an anonymized format in which you cannot be identified as an individual. Nintendo or third parties appointed by Nintendo may use this information to improve services, operations, and marketing activities, to improve the usability of products and services, and as a reference for developing new products and services.
2.5 Legal Basis for Processing
For users who have set the country/region of the Application to the Philippines, Nintendo processes your information (including where processing is performed on Nintendo’s behalf by its affiliates and outsourced service providers) based on the following legal bases:
Nintendo may share your information with a third party in the following cases.
3.1 Third Party Processing of Information
Nintendo may delegate the processing of your information to its affiliated companies and sub-contractors based on instruction from Nintendo. These service providers may process any of the information described in Article 1 and are engaged to support functions including, but not limited to:
The recipients of such information may include IT system developers and operators, cloud service providers, customer support vendors.
3.2 Shared Use among Affiliated Companies
Nintendo may share and jointly use your information with the companies listed here and/or other affiliated companies in the IT industry and the video game industry for the purposes specified in Article 2. In this case, Nintendo is responsible for the protection of your information and its consistent usage with this Policy.
3.3 When Nintendo Has Your Consent
In some cases with your consent, Nintendo may share your information with a third party.
3.4 When Required by Law
When disclosure is required by law, Nintendo may disclose your information to a third party without your consent.
4.1 Disclosure and Revision of Your Information
In some cases you may be able to revise the information you have provided to Nintendo, or exercise control over certain uses of that information through the settings on the Application. When Nintendo receives your request about disclosure, revisions, additions, and deletions of the information you provided and the information Nintendo gathered about you through the Application by submitting a request to the Nintendo contact points as described in Article 7, Nintendo will respond in accordance with applicable laws.
For users who have set the country/region of the Application to the Philippines, you may have certain additional rights as provided under applicable laws:
Nintendo uses reasonable measures, and has established reasonable safeguards, to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction.
Your information will be transferred, retained and processed not only in Japan but in several countries of the world including the countries where our sub-contractors, our affiliated companies as set forth in Article 3.2 and the third party to whom we may provide your information as set forth in Articles 3.3 are located (such as the United States), according to this Policy and to the extent necessary to achieve the purpose of use as set forth in Article 2. Your information may be subject to the data protection rules other than where you live, depending on where your data has been transferred to.
We only retain your information for as long as is necessary for us to process your information as described above, or as necessary to conduct our business or meet our legal obligations after you cease to use our services. Where your information is transferred to third parties in other countries, (i) in relation to such third parties who are service providers, with whom we have a contractual relationship, we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the applicable laws, and (ii) in relation to other such third parties, please refer to this webpage.
If you would like to contact Nintendo about this Policy or how your information is handled by Nintendo, you may fill out and send the inquiry form on the Frequently Asked Questions of the Application.
For users who have set the country/region of the Application to Singapore, the Philippines and Thailand, please be advised of the details of our Data Protection Officer as follows.
Position: Senior Director, Legal Department of Nintendo Co., Ltd.
Email: sea_dataprotectionofficer@nintendo.co.jp
Postal Address: 11-1 Hokotate-cho, Kamitoba, Minami-ku, Kyoto, Japan
For users who have set the country/region of the Application to Thailand, please be advised of the details of our Local Representative as follows (when making inquiries, please be sure to include the name of "Nintendo Co., Ltd." (such as including it in the email subject line)):
Name: TNY Legal Co., Ltd.
Postal Address: 11/2 Room 19A P23 Building 19th Floor, Sukhumvit 23 Alley, Sukhumvit Road, Khlong Toei Nuea, Wattana, Bangkok 10110
Email: pdpa-contact@tny-legal.com
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